Privacy Policy

1. Who We Are

This website (universalnetworkdevelopment.com) is operated by Universal Network Development LLC, doing business as “U.N.D Industries”, a limited liability company organized under the laws of the State of Florida, United States (“we,” “us,” or “our”). We are the controller of personal data described in this policy. For privacy questions or data requests, contact [legal/support contact email].

2. Information We Collect

We collect the following categories of information:

• Account data: your email address, a password (stored only as a salted hash by our authentication provider — we never see it in plaintext), your display name, and profile preferences.
• Purchase & entitlement data: records of your orders, the digital products and license keys associated with your account, and entitlement status. Payment card details are entered directly with our payment processor — we never receive or store your full card number.
• Community & contact data: messages you send through the community chat and the contact form.
• Basic usage data: limited technical information necessary to operate, secure, and protect the site (for example, request and bot-protection signals handled by our hosting and security provider).

We do not use third-party advertising networks, ad-targeting technologies, or cross-site behavioral tracking.

3. How We Use Information

We use the information we collect to:

• Create and manage your account and authenticate your sign-in.
• Process purchases, deliver digital products and license keys, and maintain your entitlement records.
• Operate the community chat and respond to contact-form inquiries.
• Secure the site, prevent fraud and abuse, and enforce our Terms of Use.
• Comply with legal obligations and resolve disputes.

Legal bases for processing (EEA/UK users). Where the GDPR or UK GDPR applies, we rely on the following legal bases:

• Performance of a contract — to create your account, process purchases, and deliver Digital Products and license keys you order.
• Legitimate interests — to secure the site, prevent fraud and abuse, operate basic functionality, and maintain limited technical and analytics signals, balanced against your rights.
• Consent — for any optional marketing communications or any non-essential cookies, where required; you may withdraw consent at any time.
• Legal obligation — to meet tax, accounting, and other legal requirements and to respond to lawful requests.

4. Service Providers & Sub-Processors

We share personal data with the following service providers only as needed to operate the site. We do not sell, rent, or trade your personal data.

• Supabase — database and authentication. Stores account, profile, entitlement, and message data. See the Supabase Privacy Policy.
• Stripe — payment processing. Handles card data directly; we never store card numbers. See the Stripe Privacy Policy.
• Cloudflare — hosting, content delivery (CDN), and Turnstile bot protection. See the Cloudflare Privacy Policy.
• Google Fonts — web font delivery, which may involve your browser requesting font files from Google. See the Google Privacy Policy.

We may also disclose information where required by law, to enforce our agreements, or in connection with a merger, acquisition, or sale of assets.

5. Cookies & Local Storage

We use only strictly necessary cookies and local storage: an authentication session token to keep you signed in, Cloudflare Turnstile (CAPTCHA) signals to distinguish humans from bots, and rate-limit flags to protect our forms. We do not use third-party advertising or analytics tracking. For full details, see our Cookie Policy.

6. Data Retention

We retain account, purchase, and entitlement records for as long as your account is active and as needed to provide the service, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Contact-form and chat messages are retained for as long as reasonably necessary to address your inquiry and maintain the community. When data is no longer needed, we delete or anonymize it. [attorney review — set specific retention periods if desired.]

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal data, to object to or restrict certain processing, and to data portability. To exercise these rights:

• Update your email, display name, and preferences from your account dashboard.
• Email [legal/support contact email] with the subject “Data Request” and the email associated with your account. We will respond within a reasonable time and as required by applicable law.

Where we offer marketing communications, you may opt out at any time using the unsubscribe link or by contacting us. You can clear your local session token at any time by signing out or clearing site data in your browser. We will not discriminate against you for exercising these rights. Note that these rights are subject to your jurisdiction and to legal limits — we may decline or retain certain records where required or permitted for legal, tax, security, or fraud-prevention purposes, and we may need to verify your identity before acting on a request. If you are in the EEA or UK, you also have the right to lodge a complaint with your local data-protection authority.

9. Children's Privacy

The site is not directed to children under [minimum age], and we do not knowingly collect personal data from children under that age. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

10. International Users

We are based in the United States, and your data may be processed in the United States and other countries where our service providers operate. By using the site, you understand that your information may be transferred to and processed in jurisdictions that may have different data-protection rules than your own. [attorney review — confirm transfer mechanisms if you serve EU/UK users.]

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at this page (/privacy.html) with an updated effective date. Continued use of the site after an update constitutes acceptance of the revised policy.

12. Contact

If you have questions or concerns about this Privacy Policy, you may contact us at:

Universal Network Development LLC (d/b/a U.N.D Industries)
[business mailing address or registered agent]
Florida, United States